The Kensington Gardens Hotel Website Terms &
Hotel and Room Descriptions / Information
Reasonable care has been taken that the content of
this website is correct but it is subject to amendment
at any time without notice. All content on this website
is published in good faith.
All reservations are personal to you and may
not be sold, assigned or otherwise transferred.
Our privacy statement is incorporated into these terms.
From time to time we may randomly record telephone calls
as a security measure and to improve customer service
Any complaint about the reservation service must be
notified to the Kensington Gardens in writing or by email
as soon as possible. Any complaint regarding the hotel
must be brought to the attention of the hotel management
as early as possible during your stay and, if not resolved
to your satisfaction, should be notified to the Kensington Gardens Hotel in writing.
The Kensington Gardens Hotel does not accept liability for any
omissions or errors and reserves the right at any time
to change information published on the site. The Kensington Gardens
Hotel does not accept liability for any loss either
indirect or consequential that may arise from the use
of or connected with the Kensington Gardens Hotel website or for
any products or services purchased from the Kensington Gardens website.
Change to Booking
The Kensington Gardens Hotel reserves the right to change these
terms from time to time.
Your booking is governed by English law and is subject
to the exclusive jurisdiction of the English courts.
The booking confirmation and these terms represent the
entire agreement between the Kensington Gardens Hotel and you.
You confirm that you have not entered into the contract
with the Kensington Gardens Hotel on the basis of any representation
not expressly incorporated into these documents.
Hotel Room Types
The room types used by the Kensington Gardens Hotel are as follows:
Single room: Contains one single bed. Suitable
for one person.
Twin room: Contains two single beds in the same
room. Suitable for two people.
Double room: Contains one double bed. Suitable
for one or two people.
Triple room: Three single beds, one of which
may be a pull down or roll away bed, in the same
room. Suitable for three people.
Twin room for sole use: Contains two single beds
or one double bed in the same room, to be occupied by
Extra bed: suitable for a child under the age
of 18 years. Cot, cradle or crib: Cot, cradle or crib
suitable for a child under the age of two years