Privacy Policy

The following discloses our information gathering and dissemination practices for this website. 

At The Phoenix Hotel we are very concerned about protecting our customers' privacy. Personal information collected from you is used to fulfil your request for services, securing a reservation or to send you details of that confirmation and if necessary to inform you of updates or changes to your reservation. 

The Phoenix Hotel does not modify, copy, distribute, license, sell or redistribute any of your personal file information. The Phoenix Hotel will not seek or hold information about you which is excessive for its purposes and will endeavour to keep any information about you up to date and accurate. The Phoenix Hotel will delete from its systems all details held about you which are no longer necessary and endeavour to protect your personal data against unauthorized or unlawful use. 

In using the Phoenix Hotel site, you consent to the collection and use of this information in the ways described above. If you have any questions or comments about this privacy statement, the practices of this site or your dealings with the site please contact us at: 

Website Privacy Personnel
The Best Western Phoenix Hotel
1-8 Kensington Garden Square 
London
England W2 4BH